Hello! I spend my time tinkering and build things for fun and to improve my business 👋
Here you'll find stuff I am working on, learning about, and other stuff! One day this website will be finished...
I'm currently studying a Master of IT @ UNE, and most of the stuff here is built with Sveltekit or runs inside Googles App Script. You can find my projects here.
Projects
CV
Over the course of our company I've managed 60 staff and currently manage 35 staff. We provide support to more than 80 NDIS participants.
My day to day duties involve maintaining our tech tools, building out new tools and automations to lessen the load on our team and improve our service delivery, financial management and planning, compliance audits, onboarding and coordinating staff, incident management, and more.
In all my spare moments I am tinkering, coding and building. I am mentally stimulated by solving business problems by building tools and automations. I am fascinated by User Experience Design, both by the beauty created by subtle design decisions, and choices made by businesses to encourage or discourage certain behaviours in users, especially when these choices appear to be made to the (mostly) minor detriment of the user experience. Or if maybe these decisions weren't made for business decisions!
I’ve developed tools for our company running at zero cost to:
- get and manage client bookings internally
- provide current visibility of bookings to clients through our booking platform
- reduce client no-shows and revenue loss
- improve our service delivery
- automate our staff and clients documentation onboarding (12 minutes to 7 seconds)
- automate internal audits and compliance tasks